Provisioning
"balance the need for security and regulatory compliance with mass personalisation, quality of service and competitive advantage."
One of the greatest administrative and security challenges within every IT and HR department is Provisioning; providing users with appropriate access to enterprise information and technology resources. This is especially true in today’s volatile business environment, where employee turnover, cost cutting, consolidation and mergers and acquisitions are all constant occurrences. Organisations face an increasingly complex set of challenges as they attempt to balance the need for security and regulatory compliance with mass personalisation, quality of service and competitive advantage.
Provisioning exists in every organisation however, traditionally, the provisioning process has been paper-based, process intensive, bureaucratic and hard to track. Today, it is even harder to manage because of the growing variety of systems within organisations-computers, mobile phones, internet access and client/server systems, e-mail and VOIP mail-and the high cost of managing user identities and permissions across organizations. Some organisations can count their ad hoc processes in the double digits to provision the exact same resource!!!
Provisioning is an automated process of account creation and privilege management that facilitates workflow; a sub-component of provisioning whereby access to systems is routed either over the web or via email through an approval process. A provisioning system can be set up to route access requests to people who either grant the appropriate access or approve the granting of access to a system. Once the approval is received, the provisioning system can fulfil the request automatically. Automated provisioning solutions streamline this process, giving new employees, partners and clients faster access to the resources they need to interact productively with your organisation. A provisioning system also facilitates de-provisioning – appropriate controls to rapidly remove access rights when a user leaves the company-which is especially critical to enterprise security.
As an example, when a person joins an organisation within a specified role such as business analyst, secretary, or sales manager, the position requires access to certain systems in order to perform the job. A provisioning system allows automation of account creation and access granting based upon the person’s position or ‘role’. This account creation and access granting can be triggered automatically upon entering the person into the human resources system.
There are a wide variety of ways your organisation can benefit from partnering with Agreon in defining, developing and deploying a provisioning solution. For your IT team, provisioning can save administrative time and money. Less time is spent actively managing user information across all your various systems. By rapidly providing systems such as computers, mobiles, Web and client/server application access, e-mail and voice mail- all with the proper security and access restrictions- your organisation enjoys huge productivity gains, while your users experience increased job satisfaction and efficiency.
